Thursday, April 21, 2011

Calgon, Take Me Away!!!

I've gotta say that I'm pretty tired of severe weather warnings.  It was last Thursday that the the tornado hit my street, and since then we've had a couple more tornado warnings, hail, and LOTS of rain.  In fact, my phone tells me that we have no sunshine headed our way for a while.  Boo!

Dislike
I can't remember if I mentioned this when I last blogged, but I finally talked to my Allstate agent on Monday.  I gave her until 10am to return my voicemail or email, but ended up having to call her again since she failed to meet my mental deadline.  It was interesting that she seemed so surprised to hear from me, but she took my information and informed me that a claims agent would be in touch with me in 2-3 days.  Other than that, all I learned from her was my deductible amount.  About five minutes after we hung up the phone, a lady in her office called my cell phone.  When I answered, she identified herself and told me she was returning my call.  Nice, right?  I did get a bit more information out of her.  She told me that if there were any way to cover the hole in the roof to do so.  The reason?  "Allstate won't want to pay for excessive damage"...... seriously.

Around 4pm on Monday I left work armed with a giant tarp.  I somehow convinced jtl to leave work and join me in my efforts to place the tarp on the roof.  I was so thankful for the help.  Gotta say that I probably have the best dressed handy man around.  I haven't seen any other guys working on my street in a tie. 

When he arrived, I had already gotten my ladder out and determined that it was not the best choice.  He confirmed my thoughts.  We had to borrow a ladder from my neighbor, but we managed to get the damage covered.  I still had no power at my house at this point.

Tuesday morning, I find out that the power is back on and AT&T is planning a service call to get the Uverse back up and running.  This requires an adult to be present, so I opted to take the day off work and spend it doing the chores that had piled up over the weekend.  I spent over an hour cleaning out my refrigerator, did multiple loads of laundry and went to buy groceries. 

By 4pm, AT&T still hadn't shown up and the sky had begun to cloud up AGAIN.  The wind had been pretty strong all day, but nothing too crazy.  The repairman showed up around 6, and had the cable  up around 7.  I think it was about this time that we notice that the wind has blown the tarp off of my house.  Great.  The lightning has begun and the rain is falling.  Tornado sirens begin not too long after, and Mk takes cover in the bathroom again.  I've gotta say that I was a bit frightened about what could happen with those two giant pines still standing over my house.  Luckily, we made it through two rounds of tornado warnings that night with only a little water standing in the sun room as the only noticeable change since the day before.

Day 1 of Water Building Up
 
Yesterday afternoon, the severe thunderstorms with hail began.  I don't think my car has any damage, but the change at my house is noticeable.  Given that the tarp had just blown off Tuesday night, I had not had a chance to get anyone back up there, and the rain and hail is not helping things.

Holes in the Roof
I finally heard from the claims agent last night.  He began by telling me that he understood I had "a little wind damage" to the back of my structure.  I told him that there is a hole in the back wall/roof of my sun room.  He then informs me that he is an inside claims specialist.  He apparently handles the minor claims that can be resolved with a phone call and no on site inspection.  I'm guessing my insurance agent didn't really pay attention to the part regarding the hole in the roof.  When he found out that the roof actually has rolled shingles, he quickly apologized and told me he has to refer my case to an outside claims specialist.  So now I wait for a new guy to call to schedule an inspection.  Good times.

Water Making it's Way into the Sun Room
The Damage a Week Later

Blurry Side View
 This morning, I took a few more pictures.  The rain has now begun to come through the ceiling in the sun room in one area, and the siding is slowly removing itself further along the back wall.  I'm so ready to have this whole situation resolved.  The tarp will be replaced today, and I'm hoping to get an estimate from a contractor in the next day or so.  One day at a time, right?  Sigh.

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